Novi – strona główna

Novi / Knowledge base A–Z

Sales

Cold leads

Contacts with businesses that have not yet shown interest in the offer.

Novi advisors don’t search for customers blindly: head office prepares a list of businesses without a website or with a weak one. So even a “cold” visit starts with a specific, visible problem to solve.

What it means in practice

Cold leads are potential customers who had no previous contact with the business and haven’t shown interest – e.g. companies on a list that are yet to be visited or asked about their needs.

Why it matters for your business

A conversation with a cold lead requires building trust quickly and showing a concrete benefit. That’s why preparation matters: the more you know about the business, the faster the conversation becomes “warm”.

Examples and good practice

  • Before the visit, check the business on Google and Maps.
  • Start with an observation, e.g. “I couldn’t find your website on Google”.
  • Respect their time – short and to the point.
  • Propose a small, easy step: a free preview.

How to use it in a sales conversation

Novi advisors don’t look for clients blindly: head office prepares a list of businesses without a website or with a weak one. That way even a “cold” visit starts from a concrete, visible problem to solve.

Tip for Novi online advisors

Start with an observation: “I saw you send customers to Facebook – let me show you what you’re missing.”

Related terms

Retention Sales funnel Referral Tablet presentation SMEs Small talk CAC Churn

All of this comes as standard with a Novi website.

A complete Novi website: PLN 1,995. And if you enjoy talking about things like this with business owners — join the Novi team of online advisors.