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Sales

Negotiation

A conversation leading to an agreement acceptable to both sides.

Novi’s prices are fixed and transparent, so negotiations are about scope and timing rather than price.

What it means in practice

Negotiation is a conversation in which both parties look for agreement on price, scope, timing or terms. Good negotiations end with a solution that benefits both sides.

Why it matters for your business

With transparent, fixed prices, negotiation usually concerns scope and timing rather than the amount. Fair, equal prices build trust – clients know nobody got a “better” deal.

Examples and good practice

  • Understand what really matters to the client.
  • Instead of lowering the price, adapt scope or timing.
  • Show value before discussing the amount.
  • Be clear about what you can and can’t agree to.

How to use it in a sales conversation

At Novi prices are fixed and transparent, so you don’t negotiate the amount. You can, however, adjust modules to the budget or offer a discount code if one is currently available.

Tip for Novi online advisors

Related terms

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All of this comes as standard with a Novi website.

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